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Frequently asked questions
General Questions About The BeeStop Unit
What is The BeeStop Unit, and how does it work?
The BeeStop Unit is a comprehensive solution for forced entry. This easy-to-install, all-in-one door lock provides 24-hour support to your family's hive.What makes The BeeStop Unit different from other home security systems?
Unlike traditional systems, The BeeStop Unit provides the user with the first-ever commercial option to prevent forced entry to their home, by offering three unique features, two of which can withstand over 1,000 lbs of force during an attempted break-in.Is The BeeStop Unit easy to install on my own?
Yes! Installation is designed to be 100% DIY with minimal tools required for most setups. Most customers get everything up and running in under 20 minutes. However, if you do struggle, don't hesitate to reach out.How long does the setup take?
Setup typically takes under 20 minutes, and step-by-step instructions are included in every box.Features & Technology
Does it work during power outages or Wi-Fi interruptions?
Yes, being 100% battery powered, The BeeStop Unit will continue to run even during power outages. Additionally, being built with RFID chips, The BeeStop Unit will also run during Wi-Fi outages.Is The BeeStop Unit compatible with smart home devices (like Alexa, Google Home, etc.)?
Although BeeStop has not yet developed an app for any platform, we intend to do so in the future. However, don't worry; The BeeStop Unit was designed with innovation in mind and is being built to integrate seamlessly once it is developed.Can I monitor my home from my phone?
Although BeeStop has not yet developed an app for any platform, we intend to do so in the future. However, don't worry; The BeeStop Unit was designed with innovation in mind and is being built to integrate seamlessly once it is developed.Support & Warranty
BeeStop warranty policy.
A 1-year limited warranty backs all BeeStop products. The warranty covers any non-user-related issues.How do I contact BeeStop?
Under the contact page on the website. Otherwise, click right here.Use Cases & Reliability
Is this system suitable for apartments, condos, or rental properties?
BeeStop fully believes that everyone should have The BeeStop Unit, even those who live in apartments. However, please consult your rental agreement before installing, as the units require drilling into the wall.Can it protect outdoor areas, such as garages or sheds?
Yes, The BeeStop Unit can be used to protect outdoor areas like garages or sheds, as long as the door opens inward and has a standard header above it (which most exterior doors do).Does the BeeStop Unit work with French doors?
Although not specifically designed for French doors, the unit is compatible with them. The user should purchase the unit for the door they open more frequently.Question not answered? Ask it right below!
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